Kritik Atas Komunikasi dalam Manajemen Krisis

Abadi, Totok Wahyu (2010) Kritik Atas Komunikasi dalam Manajemen Krisis. Kalamsiasi, 3 (1). pp. 71-78. ISSN 1412-7695

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Abstract

When the crisis occurs in some companies recently, the role of public relations in carrying two-way traffic communication with stakeholders, both internally and externally, becomes more important and strategic. this two-way traffic communication is aimed at creating mutual understanding and supports of the implementation of policies that have been outlined and enhancing a positive image. dialectical position that might be faced by public relation as a key and spokesperson for the organization are to provide true and accurate information. to buld trust, credibility, and organizational image, public ralation officer is not allowed to cover up the conflicts, problems that arise, an actual crisis occurs, and even to deceive public with various excuses. in this case, the principle that should be the guideline is openness, honesty, ethics, and morals

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Social and Political Science > School of Communication Science
Depositing User: Totok Wahyu Abadi
Date Deposited: 22 Sep 2021 04:22
Last Modified: 22 Sep 2021 04:22
URI: http://eprints.umsida.ac.id/id/eprint/8785

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