The Impact of Mobile Banking on Financial Inclusion in Uzbekistan

Mamadiyarov, Zokir and Erkinovich Soliyev, Abdumalik (2024) The Impact of Mobile Banking on Financial Inclusion in Uzbekistan. American Journal of Business Practice, 1 (4). pp. 13-20. ISSN 2997-934X

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Abstract

This paper explores the impact of mobile banking on financial inclusion in Uzbekistan, a country undergoing significant digital transformation in its banking sector. With a focus on the increasing accessibility of financial services through mobile technology, the study examines how mobile banking initiatives are bridging the gap between underserved populations and essential financial resources. Utilizing a mixed-methods approach, the research combines quantitative data on mobile banking adoption rates and financial inclusion metrics with qualitative insights from user experiences and stakeholder perspectives. The findings reveal that mobile banking has significantly enhanced access to financial services, particularly for women, rural residents, and low-income individuals who previously faced barriers to traditional banking. However, the study also identifies challenges such as digital literacy gaps, cybersecurity concerns, and infrastructure limitations that must be addressed to maximize the benefits of mobile banking. The paper concludes with recommendations for policymakers, financial institutions, and technology providers to foster a more inclusive financial ecosystem, ultimately contributing to economic growth and improved living standards in Uzbekistan

Item Type:	Article
Subjects:	L Education > L Education (General)
Divisions:	Postgraduate > Master's of Management
Depositing User:	Journal Editor
Date Deposited:	09 Apr 2025 13:03
Last Modified:	09 Apr 2025 13:03
URI:	http://eprints.umsida.ac.id/id/eprint/15955

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