Plagiasi Strengthening the intention to use vehicle tax service online in Indonesia

Rohman, Dijaya Plagiasi Strengthening the intention to use vehicle tax service online in Indonesia. 유통과학연구.

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Abstract

Purpose The use of e-Samsat services in East Java has not been significant in the amount of use of its services for tax payments as a whole. The purpose of this study is to analyze what factors East Java e-Samsat services practice and the existence of recommendations as a basis for government decisions to improve the quality of East Java e-Samsat services. Research design, data and methodology: Our model hypothesizes that three key factors determine the intention to use e-samsat platform such as: trust, awareness, ease to use. Data collection methods by distributing questionnaires and interviews. Results The results of the study provide two findings, firstly, Trust, Ease of Use, Awareness directly or indirectly affects the Intention to Use the East Java e-Samsat service for motor vehicle taxpayers.

Item Type:	Article
Subjects:	Q Science > QA Mathematics > QA76 Computer software
Depositing User:	Rohman Dijaya
Date Deposited:	10 Aug 2023 09:02
Last Modified:	10 Aug 2023 09:02
URI:	http://eprints.umsida.ac.id/id/eprint/12212

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